The Moderator TeamIf you are faced with an issue in the forums or need advice / guidance, your first step is to contact the Moderator team. To bring your concerns to our attention, simply click the Report Abuse link (under the "More" button found in the upper right of each post). All reports are confidential and are not discussed outside of the Administrator/Moderator team.
Senior ModeratorsSr. Moderators are experienced moderators who serve as mentors to other members of the team. Your Sr. Moderators are:
ModeratorsModerators partner with one another and the Sr. Moderators to handle day to day forum tasks and member concerns. Your Moderators are:
Escalating ConcernsConcerns that require escalation beyond the Moderator team should be sent via Conversation to the Administrator team. Your concern will be addressed by a member of the Administrator team as outlined below. You can initiate such a Conversation by selecting the "Start Conversation" link on the Forum Administrator Profile.
Administrators
The Administrators are responsible for forum oversight, moderator management, RA resolution and disciplinary action. Your Administrators are Melissa and Hummingbird (Carla).
Software Support and Log-in Issues
If you need software support or are unable to log-in, you can email us: support@tcoyf.com